Objectives

The aim of this project was to design a robot screen UI for Eham Digital, an electronics retail store. The screen was designed to help customers explore products, get basic assistance, and feel engaged while shopping in-store. The interface needed to clearly display product categories, support guided navigation, and assist users in finding the right products easily.

Findings

Research and analysis highlighted the following points:

• Customers needed an easy way to browse products without staff support.
• The interface had to be simple and touch-friendly for all age groups.
• Clear product categories were required for quick discovery.
• Visual elements needed to attract users and encourage interaction.
• On-screen guidance was important to assist first-time users.
• The UI needed to work smoothly on a fixed hardware screen size.

Stakeholder Interviews

Q : What are the main goals of the robot screen UI?

A : To engage customers, help them explore products easily, and provide basic assistance inside the store.

Q : Who are the primary and secondary users?

A : Primary – in-store customers browsing electronics. Secondary – sales staff using the robot as a support tool.

Q : What challenges should the interface address?

A : Making the screen easy to use, guiding users clearly, and keeping customers engaged without confusion.

Requirements